Dear Valued Customer,
As a valued customer of South West Forestry, we would like to update you on the situation related to the COVID-19 Coronavirus of which I am sure you are aware. South West Forestry remains fully operational and virus free so we are open for business as usual.
The health of our customers and drivers is of the upmost importance to us. As a result, we have today advised our drivers to restrict as much as possible the amount of customer contact when making your deliveries. This means that while we will complete each order we would ask you to keep your distance 2 to 3 meters from our delivery driver ‘Recommendations’ from the government. The driver is likely to be wearing gloves as well, so please don’t get alarmed.
We are also asking all customers to pay for their goods when ordering using a credit or debit card, payment can also be made using the banks direct debit system or bank transfer, using this method keeps the contact to a minimum, cash can carry lots of bacteria.
Rest assured we are committed to keeping our customers in fuel throughout this difficult period, we will not let anyone down, we will update you with any further information in due course.
If you are looking to top-up with fuel in the next few weeks, then please call our customer services team who will be able to arrange your fuel delivery on Freephone 0800 8021 223 or order online at www.southwestforestry.co.uk
Please carry on placing your orders and we will carry on delivering as normal
Thank you for your understanding through this difficult time
Kind Regards
Kelly Semmens
Company Manager South West Forestry
